Frequently asked questions and answers

Q: How long does it take from purchase to delivery of the work?

Existing items will be shipped within 3 days of purchase.
*Depends on your area, but it will arrive within about a week.

Q: Please tell me about the order production process.

Based on the photo we receive, we will discuss the size, price, and image of how it will be framed, and then prepare a sketch of the completed image. After confirming this sketch image, we will produce the original painting and deliver it to you within 3 months.

Q: Please tell me the price for custom production.

We have prepared a table that summarizes the prices for each size of the painting, so please take a look here ↓
[Price list by work size]

Q: Is it possible to return the item if it is different from the image?

I am very sorry. Please note that we do not accept returns due to customer circumstances after purchase.

Q: Can I get a receipt?

If necessary, we will issue an electronic receipt.

Q: Where can I ask questions or ask questions?

Please contact us at the email address below ↓
crystalclearfeeling@gmail.com

【Inquiry form】